TAD-276  (430-0762)          Troubleshooting          Faxback Doc. # 6374

We do not expect you to have any problems with your TAD, but if you do,
be sure you installed the MC-20 and MC-60 cassette tapes and set STOP/ON
to ON.  If you still have a problem, this chart might help.  If not take
the TAD to your local Radio Shack store for assistance.

    PROBLEM                  CAUSE                   SOLUTION

The TAD won't answer   Bad phone line connection.   Check and reconnect.
and record caller's
messages.

                       The first outgoing           Record an outgoing
                       announcement is not           announcement.
                       recorded on the MC-20
                       tape.

                       The STOP/ON switch           Set the switch
                       is set to STOP.              ON.

The TAD records a      The caller hung up           If this happens
dial tone, beeping     without leaving a            often, discuss
or the operator's      message or without           the problem
voice instead of       using the maximum            with the caller
of the callers         message length, and          and/or your
message.               your phone company           phone company
                       does not send out
                       CPC signals.

The TAD sounds two     The MC-60 tape is            Use remote operation
beeps and hangs up     full and you have not        to play all your
when you call.         recorded a second            recorded messages
                       announcement.                so the TAD resets
                                                    to record new ones.

Recordings sound       You were to close to         Re-record and
distorted.             the microphone or you        speak 12-inches
                       spoke too loudly when        from the microphone
                       you recorded the out-        in a normal voice.
                       going announcement/
                       memo recording.

                       The tape heads are           Clean the heads
                       dirty.                       using a tape head
                                                    cleaning kit.

                       The tapes are worn           Replace the tapes,
                       out.                         We recommend you
                                                    replace the tapes
                                                    at least once a
                                                    year.

The remote control     You are using a pulse        Use a touch-tone
functions do not       dialing phone.               phone or pocket
work.                                               tone dialer. 

                       The tone output from         Try using another
                       the phone or tone dialer     phone or dialer.
                       is not long enough.

                       The telephone line might      Enter the remote
                       be noisy.                     code again to call
                                                     the TAD.

                       The security code was         Re-enter the
                       not correct.                  correct code.

                       7 seconds have passed         Call the TAD and
                       and the TAD has hung          try again.
                       up.

Continuous beeps       A cassette tape is            Replace the tape.
sound and Er appears   jammed or broken.
on the display

The TAD does not       The TAD is locked up.         Unplug the adapter
respond to any                                       from the AC
button.                                              outlet and then
                                                     plug it in again.

STOP/ON is set         The TAD has been turned       Set STOP/ON to ON
to STOP, but the       on remotely.                  and then to STOP
TAD continues to                                     again
record messages.

(CJD/smc-05/11/94)